Commazaar Terms of Service

Last updated: July 12, 2026

PLEASE READ THESE TERMS OF SERVICE CAREFULLY. THEY CONTAIN AN ARBITRATION CLAUSE AND CLASS ACTION WAIVER THAT AFFECT YOUR LEGAL RIGHTS.

These Terms of Service ("Terms") are a binding agreement between Commazaar ("Commazaar," "we," "us," or "our") and the organization and individual users identified below ("Customer," "you," or "your") governing access to and use of the Commazaar platform, including our website, cloud-hosted software, on-premise software, application programming interfaces, and related services (collectively, the "Service").

By creating an account, accepting an invitation to join an organization, clicking "I agree," downloading an on-premise deployment kit, or otherwise accessing or using the Service, you agree to be bound by these Terms on behalf of yourself and, if applicable, the organization you represent. If you do not agree, do not access or use the Service.

1. Who These Terms Apply To

The Service is offered exclusively as a business-to-business tool for organizations and their authorized members. It is not intended for personal, household, or consumer use, and it is not directed at or intended for use by anyone under the age of 18. By using the Service, you represent that:

You are at least 18 years old;
If you are creating an organization account, you have authority to bind that organization to these Terms;
If you are joining an existing organization, you are doing so as an authorized representative of that organization for legitimate workplace purposes; and
Your use of the Service complies with all laws applicable to you and your organization.

An organization that signs up for the Service ("Customer" or "Organization") is responsible for every member it invites or admits, and for ensuring those members comply with these Terms. Individual users act as agents of their Organization for purposes of these Terms.

2. Description of the Service

Commazaar is a workplace forecasting and engagement tool. It allows an Organization to create internal, non-public prediction markets in which invited members use non-monetary virtual tokens to express and track predictions about future outcomes (for example, business metrics, project timelines, or internal events). Members are ranked on leaderboards based on accuracy, token totals, or other configurable metrics.

The Service is not, and should not be understood, described, or used as:

A gambling, betting, wagering, or gaming platform;
A securities exchange, broker-dealer, futures market, swap execution facility, or other regulated financial market or intermediary;
A currency exchange, money transmitter, or payment processor for anything other than Commazaar's own subscription fees;
A guarantee, promise, offer, or facilitation of any cash payment, prize, gift card, bonus, or other thing of value to any user.

Virtual tokens used within the Service have no cash value, are not redeemable for money, cryptocurrency, securities, or goods through the Service, cannot be purchased with real currency by individual users, cannot be transferred outside an Organization's instance of the Service, and cannot be cashed out, sold, or exchanged through Commazaar under any circumstances.

Real-world rewards are solely the Organization's decision. Any decision by an Organization to award bonuses, gift cards, recognition, time off, or any other real-world reward based on activity within the Service is made entirely by that Organization, using its own resources, judgment, and legal review. Commazaar does not select, fund, distribute, administer, or guarantee any such reward, and Commazaar has no involvement in and bears no responsibility for any reward program an Organization chooses to run. Laws governing workplace incentive programs, prize promotions, tax treatment of employee awards, and similar matters vary by jurisdiction. Each Organization is solely responsible for determining whether and how it may lawfully offer any real-world reward tied to activity on the Service, and for obtaining its own legal advice on that question.

3. Accounts, Organizations, and Roles

3.1 Organization signup

An individual creating an Organization represents that they are authorized to do so and that the information provided (company name, work email, and related details) is accurate.

3.2 Authentication

Access to the Service is provided through our authentication provider using methods such as single sign-on, email-based sign-in codes, or other methods we make available. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account, whether or not authorized by you, except to the extent caused by our gross negligence or willful misconduct.

3.3 Roles

The Service supports role-based access (such as Owner, Admin, and Participant). Each Organization is solely responsible for assigning roles, managing permissions, and determining which of its members may create, resolve, or moderate markets, view audit logs, or manage billing. Commazaar has no obligation to verify that role assignments are appropriate and is not responsible for actions taken by users within the scope of the roles their Organization has granted them.

3.4 Invitations

Owners and Admins may invite additional members by email. Invitation links expire after a limited period. The inviting Organization, not Commazaar, is responsible for determining who is invited and for any consequences of inviting the wrong person or an unauthorized recipient.

3.5 Accuracy of information

You agree to provide accurate registration and profile information and to keep it current. We may suspend or terminate access for information we reasonably believe to be false, misleading, or fraudulent.

4. Subscriptions, Trials, Billing, and Cancellation

4.1 Trial

New Organizations may be offered an introductory trial requiring an upfront payment of $1, which grants access to the Service for a limited period (currently seven (7) days) for up to twenty-five (25) users, as displayed at signup. By providing payment information at signup, you authorize us (through Stripe) to charge $1 immediately, and to automatically charge your payment method for a recurring subscription at the monthly rate applicable to your Organization's selected tier when the trial period ends, unless you cancel before that date.

You may cancel at any time before the trial ends to avoid the recurring charge, using the cancellation method described at signup and available at any time under Account menu → Billing & subscription (also reachable from Admin → Billing). The exact monthly rate for your tier and the date your recurring charge will begin are shown on the checkout screen before you enter your card.

Trial terms for future signups may change without notice. A trial does not guarantee continued access to any feature, seat count, or price after the trial period ends.

4.2 Paid subscriptions

Paid subscriptions are billed by seat count on a monthly or annual basis through our third-party payment processor, Stripe, Inc. ("Stripe"). By subscribing, you authorize us (through Stripe) to charge your payment method on a recurring basis until you cancel. We do not store your payment card information; it is collected and processed directly by Stripe subject to Stripe's terms.

4.3 Automatic renewal

Subscriptions renew automatically at the end of each billing period at the then-current price for your tier, unless canceled before the renewal date. You are responsible for reviewing pricing before each renewal.

4.4 Seat limits and tier changes

Your subscription tier and included seat count are determined by the number of seats purchased. If your Organization's active member count would exceed your seat limit, new members may be blocked from joining until you upgrade or remove existing members. We may adjust your tier and billing automatically to reflect seat count as permitted by these Terms.

4.5 Cancellation

You may cancel a subscription at any time through the billing portal linked from Account menu → Billing & subscription or Admin → Billing. Cancellation takes effect at the end of the then-current billing period (or, if you cancel during an introductory trial before the trial end date, before any recurring subscription charge is applied). Access to paid features generally continues through the end of the period you have already paid for, or through the end of your trial if you cancel before the recurring charge date.

4.6 No refunds

Except as required by applicable law, all fees are non-refundable, including for partial billing periods, unused seats, promotional trial charges, downgrades, or early cancellation. We do not provide prorated refunds.

4.7 Failed payments

If a payment fails, we may suspend or downgrade your account until payment is resolved. We are not responsible for any consequences of a suspension caused by payment failure, including loss of access to markets, data, or leaderboard history during the suspension.

4.8 Taxes

Fees do not include applicable taxes. You are responsible for any sales, use, VAT, or similar taxes associated with your subscription, other than taxes on our net income.

4.9 Price changes

We may change our pricing for future billing periods. We will provide notice of price changes through the Service, email, or our website before they take effect for your account.

4.10 On-premise licensing

On-premise deployments are licensed separately from cloud subscriptions and are governed by a separate written license agreement and any applicable order form. Section 10 (On-Premise Deployments) applies in addition to this Section 4 for on-premise Customers.

5. Acceptable Use

You agree not to, and not to permit any user to:

Use the Service for any unlawful purpose, or in violation of any applicable local, state, national, or international law or regulation;
Attempt to access data, markets, or accounts belonging to another Organization, or attempt to bypass multi-tenant access controls;
Interfere with, disrupt, or attempt to gain unauthorized access to the Service, its servers, or networks, including through introduction of malware, denial-of-service attacks, or automated scraping not expressly authorized by us;
Reverse engineer, decompile, or disassemble the Service except to the extent such restriction is prohibited by applicable law;
Use the Service to harass, threaten, defame, or discriminate against any person, or to post content that is unlawful, hateful, or infringing;
Attempt to manipulate market prices, outcomes, or resolutions through collusion, use of multiple accounts, exploitation of software defects, or other deceptive means;
Misrepresent your identity or affiliation, or create an account on behalf of an Organization you are not authorized to represent;
Resell, sublicense, or provide access to the Service to any third party outside your Organization, except as expressly permitted for on-premise deployments under a separate license;
Use the Service to engage in real-money gambling, wagering, or any activity that would cause the Service to be classified as a regulated gaming, gambling, or securities platform under applicable law;
Use the Service in any way that could subject Commazaar to additional regulatory obligations without our prior written consent.

We may investigate suspected violations and may suspend or terminate access for any user or Organization we reasonably believe has violated these Terms, with or without notice.

6. Content

6.1 Customer content

"Customer Content" means market titles, descriptions, resolution criteria, comments, market requests, organization branding, and other content that users submit to the Service. As between you and Commazaar, you or your Organization retain ownership of Customer Content.

6.2 License to us

You grant Commazaar a worldwide, non-exclusive, royalty-free license to host, store, reproduce, display, transmit, and otherwise use Customer Content solely as necessary to provide, maintain, secure, and improve the Service, and to comply with law.

6.3 Responsibility for content

You are solely responsible for Customer Content submitted by you or your Organization's members, including its accuracy, legality, and appropriateness for your workplace. We do not pre-screen Customer Content and have no obligation to monitor it, but we may remove or restrict content that we believe violates these Terms or applicable law.

6.4 Feedback

If you provide us with ideas, suggestions, or feedback about the Service, you grant us an unrestricted, perpetual, royalty-free right to use that feedback for any purpose without any obligation or compensation to you.

7. Intellectual Property

The Service, including its software, design, "look and feel," trademarks (including "Commazaar"), and all related intellectual property, is owned by Commazaar or its licensors. Except for the limited rights expressly granted in these Terms or a separate on-premise license agreement, no rights are granted to you in the Service. All rights not expressly granted are reserved.

Commazaar is not affiliated with, endorsed by, or sponsored by Polymarket, Kalshi, or any other prediction market or exchange referenced in our marketing materials for illustrative or comparative purposes. Any third-party names, logos, or trademarks referenced on our site remain the property of their respective owners.

8. Nature of the Service; No Financial or Gambling Services

Commazaar provides workplace software only. Nothing in the Service, our marketing, or any communication from us constitutes:

Investment, financial, tax, legal, or gambling-law advice;
An offer or solicitation to buy or sell any security, commodity, or financial instrument;
A real-money betting or wagering service; or
A guarantee of the accuracy of any forecast, market outcome, or leaderboard result generated through the Service.

Market resolutions and outcomes are determined solely by an Organization's own administrators, using criteria that Organization sets and controls. Commazaar is not a party to, and does not arbitrate, mediate, or resolve, any disagreement between an Organization and its members about a market's resolution, scoring, or reward decisions. Any such dispute is solely between the Organization and its members.

Each Organization is solely responsible for determining whether its use of the Service complies with applicable law in its jurisdiction, including any laws relating to workplace contests, promotions, gaming, gambling, or securities, and for obtaining independent legal advice on that question before launching any market or reward program.

9. Third-Party Services

The Service relies on third-party providers to operate, including but not limited to authentication services, payment processing (Stripe), database hosting, bot-detection and security services, real-time messaging infrastructure, and (if enabled by your Organization) a live chat widget. A current list of material subprocessors is maintained in our Privacy Policy.

We do not control these third parties and are not responsible for their acts, omissions, downtime, security practices, or changes in their services. Your use of features that rely on a third-party service (such as SSO login or live chat) may also be subject to that third party's own terms and privacy practices, which we encourage you to review.

10. On-Premise Deployments

If your Organization deploys the Service on its own infrastructure ("On-Premise Deployment") under a separate license:

Separate agreement controls. The specific terms of your on-premise license agreement and any order form govern conflicts between that agreement and these Terms as to on-premise use.
Your infrastructure, your responsibility. You are solely responsible for provisioning, securing, configuring, patching, backing up, and maintaining the infrastructure on which the Service runs, including your own database, network, TLS/HTTPS configuration, authentication provider project, and any third-party accounts you connect.
No hosting, no access, no liability for your environment. Commazaar does not host, operate, monitor, or have access to your on-premise environment or the data within it. We have no ability to detect, prevent, remediate, or provide notice of any incident, outage, data loss, or security breach that occurs within your on-premise environment, and we bear no responsibility or liability for any such incident, outage, data loss, or breach.
Your data protection obligations. If personal information of your employees, contractors, or other individuals resides in your on-premise environment, you are solely responsible for complying with all data protection, breach notification, retention, and deletion obligations applicable to that data, including notifying affected individuals and regulators where required by law. Commazaar has no independent legal obligation to do so because we do not control, process, or have access to that data.
License, not sale. On-premise software is licensed, not sold, and is provided "as is" to the same extent described in Section 12, regardless of any additional warranty language elsewhere unless expressly stated in a signed on-premise agreement.
Unlimited seats, same restrictions. On-premise licenses may permit unlimited seats but remain subject to the acceptable use restrictions in Section 5 and the intellectual property terms in Section 7.

11. Suspension and Termination

11.1 By you

An Organization Owner may terminate its subscription at any time as described in Section 4.5. Individual users may stop using the Service or ask their Organization Admin to remove their account at any time.

11.2 By us

We may suspend or terminate your access to the Service, in whole or in part, immediately and without liability, if we reasonably believe you or your Organization has violated these Terms, created legal or security risk for us or other users, failed to pay applicable fees, or if we discontinue the Service or a feature. Where practicable, we will attempt to provide notice.

11.3 Effect of termination

Upon termination, your right to access the Service ends. We may retain or delete Customer Content in accordance with our data retention practices described in the Privacy Policy. Sections of these Terms that by their nature should survive termination (including Sections 6.4, 7, 8, 12, 13, 14, 15, and 16) will survive.

11.4 No liability for termination

We are not liable to you or any third party for any suspension or termination of your access to the Service, including any resulting loss of Customer Content, token balances, leaderboard history, or business opportunity.

12. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, COMMAZAAR AND ITS OWNERS, OPERATORS, CONTRACTORS, AND SUPPLIERS DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT: (A) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (B) ANY DATA, INCLUDING CUSTOMER CONTENT, TOKEN BALANCES, OR AUDIT LOGS, WILL BE ACCURATE, COMPLETE, OR PRESERVED WITHOUT LOSS; (C) ANY DEFECTS WILL BE CORRECTED; OR (D) THE SERVICE, OR THE SERVERS THAT MAKE IT AVAILABLE, ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ASSUME ALL RISK ARISING FROM YOUR USE OF THE SERVICE, INCLUDING ANY RELIANCE ON MARKET OUTCOMES, LEADERBOARD RESULTS, OR ANY DECISION TO OFFER REAL-WORLD REWARDS BASED ON ACTIVITY WITHIN THE SERVICE.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you to that limited extent.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

No indirect damages. IN NO EVENT WILL COMMAZAAR, ITS OWNERS, OPERATORS, CONTRACTORS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, BUSINESS OPPORTUNITY, OR DATA, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Aggregate cap. OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES YOU PAID TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).
No liability for certain matters. WITHOUT LIMITING THE FOREGOING, WE ARE NOT LIABLE FOR: (A) ANY LOSS OR EXPOSURE OF DATA, INCLUDING PERSONAL INFORMATION, CAUSED IN WHOLE OR IN PART BY A THIRD-PARTY SERVICE PROVIDER, A SECURITY INCIDENT, UNAUTHORIZED ACCESS, OR CIRCUMSTANCES BEYOND OUR REASONABLE CONTROL; (B) ANY DECISION BY YOUR ORGANIZATION TO OFFER, WITHHOLD, OR ADMINISTER ANY REAL-WORLD REWARD; (C) ANY DISPUTE BETWEEN YOUR ORGANIZATION AND ITS MEMBERS REGARDING MARKET RESOLUTION, SCORING, OR CONDUCT; (D) ANY ACTS OR OMISSIONS OF YOUR ORGANIZATION'S OWNERS OR ADMINS, INCLUDING ROLE ASSIGNMENTS, MARKET CREATION, OR RESOLUTION DECISIONS; OR (E) ANY ISSUE ARISING FROM AN ON-PREMISE DEPLOYMENT, AS FURTHER DESCRIBED IN SECTION 10.
Basis of the bargain. You acknowledge that we have made the Service available, and set the pricing for it, in reliance on the warranty disclaimers and limitations of liability in these Terms, and that they form an essential basis of the agreement between us.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you to that limited extent, in which case our liability will be limited to the fullest extent permitted by applicable law.

14. Indemnification

You agree to defend, indemnify, and hold harmless Commazaar and its owners, operators, and contractors from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your or your Organization's use of the Service; (b) Customer Content submitted by you or your Organization's members; (c) any reward, bonus, prize, or other real-world incentive your Organization offers, promises, administers, or fails to administer in connection with the Service; (d) any dispute between your Organization and its members regarding market resolution, scoring, leaderboard results, or conduct; (e) your Organization's compliance (or noncompliance) with employment, labor, tax, gaming, gambling, securities, or consumer protection laws applicable to your use of the Service; (f) your violation of these Terms; or (g) your On-Premise Deployment, including any data incident occurring within it. This indemnification obligation survives termination of these Terms.

15. Dispute Resolution, Arbitration, and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

15.1 Informal resolution first

Before filing a claim, you agree to first contact us through the support channel described in Section 17 and attempt in good faith to resolve the dispute informally for at least thirty (30) days.

15.2 Binding individual arbitration

If a dispute is not resolved informally, you and Commazaar agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding arbitration on an individual basis, rather than in court, except that either party may bring an individual action in small claims court for disputes within that court's jurisdiction, and either party may seek injunctive or other equitable relief in court to prevent actual or threatened infringement, misappropriation, or violation of intellectual property or confidentiality obligations.

Arbitration will be conducted by a single arbitrator under the commercial arbitration rules of a recognized arbitration provider (such as the American Arbitration Association), applying the substantive law described in Section 15.5. Unless you and Commazaar agree otherwise, the arbitration will be conducted in the county in Maine where Commazaar is based, or remotely by video conference where the arbitration provider's rules permit.

15.3 Class action and jury trial waiver

YOU AND COMMAZAAR EACH WAIVE THE RIGHT TO A JURY TRIAL AND AGREE THAT ANY ARBITRATION OR PERMITTED COURT PROCEEDING WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION. Unless both you and Commazaar agree in writing, an arbitrator may not consolidate more than one party's claims and may not otherwise preside over any form of a representative or class proceeding. If this class action and representative action waiver is found to be unenforceable as to a particular claim or dispute, that claim or dispute must be brought in court and severed from any arbitration, and the remainder of this Section 15 will remain in effect.

15.4 Opt-out

You may opt out of this arbitration agreement by sending written notice to the contact address in Section 17 within thirty (30) days of first agreeing to these Terms, stating your name, organization, and a clear statement that you wish to opt out of arbitration. If you opt out, neither you nor Commazaar will be required to arbitrate as to you, but all other parts of these Terms, including the class action waiver as applied to court proceedings, remain in effect to the extent permitted by law.

15.5 Governing law and venue

These Terms and any dispute arising from them are governed by the laws of the State of Maine, without regard to its conflict-of-laws principles, except where preempted by the Federal Arbitration Act as to arbitrability. For any dispute not subject to arbitration under this Section 15, you agree to the exclusive jurisdiction and venue of the state and federal courts located in Maine, and you waive any objection to jurisdiction or venue in those courts.

16. General Provisions

16.1 Entire agreement. These Terms, together with our Privacy Policy and any applicable order form or on-premise license agreement, constitute the entire agreement between you and Commazaar regarding the Service and supersede any prior agreements.

16.2 Changes to these Terms. We may modify these Terms from time to time. If we make material changes, we will provide notice through the Service, by email, or by posting an updated version with a new "Last updated" date. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms. If you do not agree to the changes, your only remedy is to stop using the Service and cancel your subscription.

16.3 Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, reorganization, or sale of assets.

16.4 Force majeure. We are not liable for any failure or delay in performance resulting from causes beyond our reasonable control, including acts of God, natural disaster, war, terrorism, labor disputes, internet or utility failures, or failures of third-party service providers.

16.5 No waiver. Our failure to enforce any provision of these Terms is not a waiver of our right to enforce that or any other provision later.

16.6 Severability. If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.

16.7 Relationship of the parties. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and Commazaar. Commazaar owes no fiduciary duty to you or your Organization.

16.8 Beta and experimental features. We may offer features labeled as beta, preview, or experimental. Such features are provided "as is," may be changed or discontinued at any time without notice, and are excluded from any support or reliability expectations otherwise associated with the Service.

16.9 Export and sanctions compliance. You represent that you are not located in, or a national of, any country subject to U.S. government embargo, and that you are not on any U.S. government list of prohibited or restricted parties.

16.10 Notices. We may provide notices to you by email, through the Service, or by posting on our website. Notices to us should be sent using the contact information in Section 17.

16.11 Interpretation. Headings are for convenience only. "Including" means "including without limitation."

17. Contact

Questions about these Terms can be sent through the chat widget available on our website, or by email to [email protected].

This document is a template describing Commazaar's business practices as of the date above and is provided for general informational purposes. It is not a substitute for advice from a licensed attorney familiar with your specific business, jurisdiction, and circumstances.